Refund, Replacement or postponement and Cancellation terms
Booking a Course
Course bookings can be made by emailing us at hello@bobbinsewingschool.com
Payment
Payment must be made prior to course commencement. All bookings remain provisional until payment is received. We reserve the right to re-allocate or cancel the place if fees are not paid on time.
Cancellation
If you need to cancel or postpone a course the following charges will apply:
4 weeks prior to the course date: 20% of the course fee
2 – 4 weeks prior to the course date: 50% of the course fee
Less than 2 weeks prior to the course date: 100% of the course fee
Cancellation instructions must be received in writing by Bobbin Sewing School.
However we don’t want to disappoint and as a courtesy , we will place your booking back to our waiting list or relist on our website and attempt to resell your space. If the space sells we will issue you a voucher by email after the class runs.
Cancellation by Bobbin Sewing School
Bobbin Sewing School reserves the right to cancel it’s courses at any time. In the unlikely event that a class is cancelled you will be notified by email and we will offer you a credit, transfer your booking to another class or issue you a full refund – your choice.
Delegate Substitution
If you find you are unable to attend one of our classes you may of course send someone in your place. Please let us know that person’s name before the class so we may welcome them.